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Prices
All items displayed on our website include VAT. Goods may be paid for
by secure credit card transaction, by telephone, personal cheque or
building society cheque. There are no extra charges for credit card
payments. Cheques made payable to "Deans Furnishers Ltd". When
paying by cheque goods will be despatched after funds are cleared. Prices
are correct at time of publication. Errors and omissions are accepted.
Delivery
charges (Automatically Added)
We have just revised our delivery charges and are happy to confirm that
they have now been substantially reduced. These will be automatically
added to the total at the following rates
GARDEN
FURNITURE
Orders under £100 - £15 delivery charge
Orders under £500 - £20 delivery charge
Orders over £500 - FREE
BARBECUES & ACEESSORIES
Barbecues - Orders under £100 - £10 delivery charge
Barbecues £100 & Over -
FREE
Accessories - £7
Deliveries within the London congestion zone will
incur a £8 surcharge
* These
post codes will incur a £30 surcharge
(ML, KW, IV, PA, AB, PH, DD, KY, LL, TR, PL, SY, LD, SA, G, EH, DG, TD, KL,
KA)
* Scott Islands, PRICE ON APPLICATION.
Collection
There is of course no charge.
Delivery
Our normal delivery service is to the UK Mainland. We are also experienced
with supplying goods further a field from the continent to the USA. For
deliveries outside the UK, please enquire.
Delivery
dates
We stock our more popular bbqs, so in this case, delivery would be the
next working day Delivery will be arranged by telephone or email. As our
range is so vast from many different suppliers, it is difficult to give an
estimated delivery time for non stock items. When viewing the goods
however, we do give an estimated lead time. If any goods are not available
at the time of receiving your order you will be notified immediately and
no transaction will take place for that item.
Privacy
Policy We are committed to protecting your privacy. We will only use
the information that we collect about you lawfully (in accordance with the
Data Protection Act 1998) and according to the Which? Web Trader Code of
Conduct. We collect information about you for 2 reasons: firstly, to
process your order and second, to provide you with the best possible
service. We will not e-mail you in the future unless you instruct us
otherwise & we will not pass your e-mail address to anyone. The
personal information which we hold will be held securely in accordance
with our internal security policy and the law and the Which? Web Trader
Code.
Methods
of Payment
We accept all major credit cards except Electron & American Express.
Credit
Card Security This is a Thawte authentic website, secured by SSL. We
are unaware of any cases of credit card fraud occurring whilst using our
shopping systems. For payment by credit card the delivery address must be
the same as the card holder's address.
After
Sales
After sales can be made via any of the contact methods mentioned in the
correspondence section below, and we will endeavour to respond to after
sales within five working days, whereupon we will provide a likely
time-scale to resolve the situation. All after sales will be dealt with as
a matter of priority.
Correspondence
All correspondence should be directed to Garden Furniture To go, 2 Star
Street, Ware, Hertfordshire, Sg12 7AA. Telephone enquiries will be taken
at 01920 466060, and e-mail: info@gardenfurniture2go.co.uk
Finally
Some points that will speed up your order:
We verify all orders against current voters list, so if you have moved in
the last 3 years please advise previous address by e-mail.
We check all details with your card provider; please ensure
"Invoice" address is as supplied to your card provider. If you
have moved within the last three months please ensure your card provider
has your correct Address details.
We use Land Line telephone numbers as added security checks; please ensure
you supply this as well as MOBILE.
Please note that for your Security; we do not dispatch goods to addresses
that have no Land line Telephone Number without getting verification that
the addressee lives there.
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